Document Storage and Return Policy
How long will Interfolio store my documents?
Interfolio will store documents in your account for up to five years after the account expiration date. You can log in and renew your account any time within that five year period to immediately access to your documents.
Can I have my documents returned to me?
After scanning your mailed documents and placing them in your Dossier account, Interfolio securely shreds the original paper copies within three months of receipt. If you need your original copies returned to you, within that time frame, please contact firstname.lastname@example.org for assistance.
You can access your documents electronically by exporting all the data and documents from your account into a zipped file from the Account Settings page.
Note: Confidential letters can only be returned to the original letter writer.