Document Storage and Return Policy

How long will Interfolio store my documents?

Interfolio accounts do not expire. Even when your subscription is not renewed, we will store documents in your account, and you can renew at any time.

Can I have my documents returned to me?

After scanning your mailed documents and placing them in your Dossier account, Interfolio securely shreds the original paper copies within three months of receipt. If you need your original copies returned to you, within that time frame, please contact help@interfolio.com for assistance.

You can access your documents electronically by exporting all the data and documents from your account into a zipped file from the Account Settings page.

Note: Confidential letters can only be returned to the original letter writer.