Help CenterHelp for Your Dossier Request and Send Letters of RecommendationRequest Letters of Recommendation by Email or Mail

Request Letters of Recommendation by Email or Mail

You can request letters of recommendation (confidential or not) from letter writers directly through your Interfolio Dossier account. With an upgrade to Dossier Deliver, you can send your letters out to opportunities by email or mail. Sending letters to Interfolio-hosted positions is free.  

When you send a new request, your letter writer will receive instructions (via email or a printed form, whichever you prefer) with all the information they need to upload or mail their letter to Interfolio.

If you are applying to an Interfolio-hosted position see here: Request and Add Letters of Recommendation to an Application for an Interfolio-hosted Position.

Follow the instructions below to request and send a letter of recommendation to an opportunity.

Here is our guide to resend a letter request.

If you already have a copy of your letter, it can be uploaded to your account as the document type "Other Document."

Interfolio does not require a writer to submit their recommendation with a signature; however, admissions offices and hiring committees may require letters with a signature. There are a few ways a letter writer can submit a signed letter to Interfolio, they can scan and upload a hand-signed letter, or mail us a signed copy of your letter.

A note for applicants

Please let your letter writer know if the opportunity to which you are applying requires a digital signature for electronically submitted letters of recommendation.

Your letter writer can sign the document using a digital signature program or service. Alternatively, they can scan and upload a hand-signed letter, or mail us a signed copy of your letter.

See here for information on how to sign a letter.

You may want to include the request for a signature in the message you send to your recommender during the process of requesting a letter of recommendation.

1. Click "Letters" on your dashboard or in the upper right navigation bar

Click "Manage Dossier"

2. Click "Request a Letter"

Click "Request Recommendation"

3. Fill out the "General Information" section of the request form and indicate if this is a request for confidential letter

  • We need the name and email address of your recommender so we can be sure to verify the document when it is received.
  • Give your document a title so you can easily identify it when it appears in your Dossier.

To ensure confidentiality, don't forget to indicate whether or not you are requesting a confidential letter of recommendation. Note that by requesting a confidential document, you acknowledge that you waive all rights of access to the letter you are requesting.

Fill out the "General Information" section of the request form and indicate if this is a request for confidential letter

4. Select the request method (email or print) that you will use to request the recommendation

Select the request method (email or print) that you will use to request the recommendation
If you choose to email the request:

Enter information that will be provided to your recommender when viewing and submitting your request

  • Provide a due date for when you need the recommendation.
  • You can include your C.V. (from your Dossier) for the convenience of your letter writer.
  • You can also attach any other documents from your Dossier the writer might find useful.
  • Specify if this is a general recommendation or a recommendation for a specific opportunity.
  • Provide a a website address or text description of the opportunity for which you are applying.
  • You can also add a message to your letter writer that will accompany your request for a recommendation.

Note: Some opportunities require a digital signature on letters of recommendation submitted electronically. Please let your letter writer know if your opportunity specifically requires a signature for a letter of recommendation. We have an article available for your recommender with information on how to add a digital signature to a letter.

Keep in mind that we cannot guarantee that a document has been signed, so make sure to get in touch with your letter writer if a signature is required.

Enter information that will be provided to your recommender when viewing and submitting your request

Click "Preview" to preview your message

Click "Preview" to preview your message

The preview shows how your request will appear in the inbox of your letter writer

The preview shows how your request will appear in the inbox of your letter writer

Click "Send Request" when you are ready

It's a good idea to check back over your request. Remember, you cannot edit a request after we email the request to your letter writer.

Click "Send Request" when you are ready

You will see a confirmation screen when you have successfully requested your recommendation

Once you hit send, you should see a confirmation message showing your email was sent. Your letter writer will receive an email containing the info you provided with your request, along with instructions for submitting the completed document to Interfolio.

If you choose to send a print request:

Select "Print Request Form" and click "Complete Request"

If you choose to send a print request, select "Print Request Form" and click "Complete Request"

Click "Download Request Form," to download and print a cover sheet (pdf) to give to your letter writer

You will need to download a cover sheet and give it your letter writer. After the letter is mailed to us, we will check it, scan it in, and upload it your Dossier where it will available for you to use.

Click "Download Request Form," to download and print a cover sheet (pdf) to give to your letter writer  

Requests will appear in the "My Materials" section of your Dossier with the status "Requested" until we receive the letter

Requests will appear on your Dossier Materials page with the status "Requested" until we receive the letter

You can keep track of and re-send your requests from the "Letters" section of Dossier

Look for "Letters" in the navigation bar located to the upper right of most screens in the program.

You will see a list of letters you have requested on the "My letters of Recommendation" tab

Note that you can sort this list by status to view completed, converting, declined, error documents, pending, and requested letters, or search for a letter by keywords in the title.

Click "View Details" (to the rigt of the list) to see detailed information about your letters and requests including a "History" of the letter or request

You will see a tab displaying details:

Confidential letters will not appear in the reader, but you will see a message that the document is confidential along with the details and history of the document.

Open the "History" tab to see a record of activity about the letter and your request:

If you need to resend a request, click "Re-send Request" under the "Actions" column to the right

If, for any reason, your letter writer did not receive the email requesting your your letter, or if the original email has been misplaced and they need a new link, you can resend the original request email from your Dossier account. Follow these directions to resend your request.

If you are having trouble with an emailed request, you may want to ask your letter writer to check the spam folder of their email inbox.

Click "Letters" on your dashboard, or in the upper right navigation menu of most screens in the program

Click "Manage Dossier"

You will see a list of letters you have requested on the "My letters of Recommendation" tab

Note that you can sort this list by status to view completed, converting, declined, error documents, pending, and requested letters, or search for a letter by keywords in the title.

Locate your pending letter request and note the date the request was last sent

Locate your pending letter request and note the date the request was last sent

Click "Re-send Request" under the "Actions" column to the right

You will be asked to confirm:

We will resend the original letter request to your letter writer with a link to submit your letter of recommendation.

You may need to make sure your letter writer checks their spam folder. To ensure delivery, the letter writer can add help@interfolio.com to their contacts.

If you need to resend a request in printed form:

Click "View Details" under the "Actions" column to the right

Click "Download Cover Sheet" at the bottom left of the reader

To send a paper request, click the dropdown arrow and select "Download Cover Sheet"

Your letter writer will need to include this form as a cover sheet when they mail the recommendation to Interfolio.

Once we receive you recommendation we will scan it and upload it to your Dossier where it will be available for you use.