Tools: Support Accounts

The content in this knowledge base is based upon the standard FACULTY180 environment. Your institution may have made changes to customize the FACULTY180 environment to meet your institution's needs; therefore, the screens in your FACULTY180 environment may differ slightly from the knowledge base. For more information, please contact your FACULTY180 administrator.

Support accounts can be created for staff members and non-faculty members who need administrative access to FACULTY180, such as an employee who maintains the database or supports faculty in some way (e.g. running reports) and may or may not have full administrative rights. This account type can also be used for an accreditation visit, or to give a user who does not have a formal university account access to FACULTY180. If necessary, the account can be set up to bypass campus authentication.

Viewing and Emulating Support Accounts

To view a list of existing support accounts, do the following:

  1. On the Admin menu, click Administration.
  1. Click Support Accounts in the Tools section. The Support Accounts screen displays.
  1. Select an existing unit. The support accounts associated with the selected unit display.
  1. If desired, filter the results to show/hide accounts that are delegates and/or evaluators.
  2. To deactivate a support account, clear the Active check box adjacent to the desired support account.

To emulate as a support account, click 'Emuluate'. Note this is only available from this screen.

Creating a Support Account

To create a support account, do the following:

  1. On the Admin menu, click Administration.
  2. Click Support Accounts in the Tools section. The Support Accounts screen displays.
  3. Click Add. The Support Account Form screen displays.
  1. Specify the primary and additional administrative rights at each unit level as needed:
  • Report Rights: Access to run reports
  • Full Admin Rights: Access to some or all setup options, administrative functions, reports, and other users accounts
  • Limited Rights: Access to the faculty member's menu only (evaluation data for the faculty member is restricted)
  1. Enter the login details for the new user.
    The Login ID and Faculty ID should be consistent with how faculty accounts are configured at your institution and must be able to pass authentication.
  2. Select the login method that is utilized by your institution.
  3. When you are finished, Save the information at the bottom of the page.