Retrieve Missing Letter Requests

If you expect to see a letter request, but it does not appear, you can search for the request using the request ID number.

Look for the document ID number in the email you received notifying you of the request

Sign in to Dossier, and click "Letters" on your account dashboard

Open the "Letters to Write" tab

Click "enter it" to enter the ID number of the missing request

Click "Claim" to retrieve the request

-or- click "View Details" to view the request and download the document you uploaded or replace it with a new one

Download PDF, download the original, or replace the file