Getting Around the Client Community

Only the Interfolio Administrators at a client institution have access to the Interfolio Client Community.

How to Access the Interfolio Client Community

The URL for the Interfolio Client Community is https://myinterfolio.force.com/facultyfirst We encourage you to bookmark the URL.

While on the product-help site, you can click the link at the top of the page, in the toolbar.

Additional links to the Interfolio Client Community will be added to make access to the Interfolio Client Community easy for our institutional administrator users.

Learn about the Interfolio Client Community Toolbar

The tool bar is the main navigation piece and allows users to get to most places within the Interfolio Client Community.

At the top of the screen, on the tool bar, users can:

  1. Search for Discussions
  2. View notifications and Interfolio Client Community Settings within the Interfolio Client Community
  3. Navigate back to the homepage (displayed in the image below)
  4. See the different ongoing discussions, by category/type.
  5. Join or Manage a Group within Interfolio Client Community
  6. View Relevant Tickets submitted to Interfolio Support Staff
  7. Submit a New Ticket to Interfolio Support Staff
  8. Navigate to the Interfolio Help Center

Note that the apps button, 9 dots, is not a functional button for institutional users.

2. The User Account Menu will let you access your personal and institutional information.

Located in the top right corner of the page, the user account menu in the Interfolio Client Community is the central location for users to access personal information and account information.

After clicking to launch the user menu, users can:

  •  Navigate to Home
  • View and Modify your personal the Interfolio Client Community Profile
  • View Settings Associated with the Interfolio Client Community
  • View institutional related information
  • Contact Support
  • Logout of the Interfolio Client Community (will not logout of Interfolio products)

Logging out of the Interfolio Client Community will not log you out of any Interfolio products.

5. Participate and join public and private groups. Share ideas, files, or processes based on similarities in the institutions.

6. View your tickets and keep track of everything your faculty has reported to our Scholar Services team.