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FAR Error Message Glossary

This guide provides a description of error codes and messages that may occur during a load process of Faculty Activity Reporting (FAR, Faculty180).

 

FAR UI and Autoloads

Below is a list of possible error messages returned when using the FAR Upload data tool, or within an autoload notification email. The most likely explanation and fix for each error is provided.

Error Message File Type Explanation of Message Fix
Invalid unit Faculty
Current Position
Secondary Units
File contains a Unit that does not exist in the FAR unit hierarchy. Check the FAR unit hierarchy, and add any missing Units, or modify the invalid Unit(s) in the file.
No parent unit found Unit A parent Unit is missing in FAR for the unit in the file. Check FAR unit hierarchy, and add missing parent unit.
Current user email does not match records on file Faculty
Support Account
The user’s email address in FAR does not match their Interfolio account primary email. Contact Interfolio support to remediate.
Email associated with another user Faculty
Support Account
This can occur when trying to update a faculty email with an email address that is already in use by a different Interfolio account, Contact Interfolio support to remediate.
Missing Classification Level: <classification field name> Faculty Classification This can occur when trying to load or update using a value that is not available in the configured list of values. Modify the file so that it contains valid classification values, or add the new value to the FAR classification drop-down list.
Missing Faculty Member Current Position
Secondary Units
Faculty Classification
Courses Taught
The facultyID could not be found in FAR. Check that the facultyID is listed correctly. If new, add the new faculty member.
No prefix matches Courses The course prefix cannot be found in FAR. Check that the prefix is listed correctly. If new, add the new prefix to FAR.
No course matches Courses Taught The course prefix and number combination cannot be found in FAR. Check that the course values (such as the prefix, course number, course designation, section, and others) are listed correctly. If new, add the new course to FAR.
No term matches Courses Taught
Faculty Classification
The term cannot be found in FAR. Check that the term is listed correctly. If new, add the new term to FAR.
Account exists as a Support Account Faculty Occurs when trying to update a Support Account using a Faculty file. Support accounts can be updated using the Support Account file type, or manually using the UI.
Duplicate Record Faculty Duplicate records are skipped. Check the file for any duplicates, and remove if needed,
User does not have a PID Faculty
Support Account
The user does not have an associated Interfolio account. Contact Interfolio support to remediate,
Email not defined in upload Faculty
Support Account
Check that the failed record has a valid email address. Fix the failing email address,
Failed to copy file All This can occur when the file is removed during the load process, or it can signify a system error. Contact Interfolio support to remediate,

Technical Services Load Logs

Below is a list of possible error messages contained in the error logs returned by Technical Services. The most likely explanation and fix, for each error, is provided.

Error Message Explanation of Message Fix
ERROR: “Missing Faculty” File load process is unable to find the facultyID in FAR. Check that the facultyID exists in FAR. Add faculty member if needed.
ERROR,"Could not Find Course” File load process is unable to find the course prefix, course number, and section ID combination provided. Check that the course data exists in FAR (Faculty ID, Course Prefix, Course Number and Section ID).
ERROR,"Invalid File Name" File attachment file name is not valid. Check that the file type is supported by FAR.
ERROR, “Unable to find Faculty Member” File load process is unable to find the facultyID in FAR. Check that the facultyID exists in FAR. Add faculty member if needed.