Help CenterAdditional ResourcesHelp for Interfolio Accounts General Account HelpAbout: Interfolio Related Emails (Troubleshooting and How to Unsubscribe)

About: Interfolio Related Emails (Troubleshooting and How to Unsubscribe)

In this article:

You can control when and how Interfolio sends you email from the communications tab of the Account Settings page.

Currently, you can select whether or not to receive email notifications including product updates, articles on best practices, and information on promotions.

Navigate to "Account Settings" by clicking your name in the upper right corner of any page

Open the "Email & Communication" tab, and turn email notifications on or off

Email notifications include product news, articles on best practices, and information on promotions.

Not Receiving Interfolio Emails?

If you are not receiving emails from Interfolio in your email inbox, try the following:

1. Check your email’s spam and junk folders

2. Make sure your Primary email address is confirmed to ensure emails are delivered to the proper email address

Go to your "Account Settings" page, via the User Menu

Navigate to the Email & Communications page
Make sure you have the correct email address listed

3. Add Interfolio as a trusted email domain in your email's address book

To make sure Interfolio messages aren’t sent to your spam or junk folder, try adjusting your email filters. Find your email client from the list below to learn how to add Interfolio as a trusted domain.

4. Add help@interfolio.com as a contact in your email's address book

5. Check with your email provider to ensure emails from Interfolio are not being blocked

Navigate to "Account Settings" by clicking your name in the upper right corner of any page

Open the "Email & Communication" tab, and turn email notifications on or off