FAR Error Message Glossary
This guide provides a description of error codes and messages that may occur during a load process of Faculty Activity Reporting (FAR, Faculty180).
FAR UI and Base Data Autoloads
Below is a list of possible error messages returned when using the FAR Upload data tool, or within a base-data autoload notification email. The most likely explanation and fix for each error is provided.
| Error Message | File Type | Explanation of Message | Fix |
|---|---|---|---|
| Invalid unit | Faculty Current Position Secondary Units |
File contains a Unit that does not exist in the FAR unit hierarchy. | Check the FAR unit hierarchy, and add any missing Units, or modify the invalid Unit(s) in the file. |
| No parent unit found | Unit | A parent Unit is missing in FAR for the unit in the file. | Check FAR unit hierarchy, and add missing parent unit. |
| Current user email does not match records on file | Faculty Support Account |
The user’s email address in FAR does not match their Interfolio account primary email. | Contact Interfolio support to remediate. |
| Email associated with another user | Faculty Support Account |
This can occur when trying to update a faculty email with an email address that is already in use by a different Interfolio account. | Contact Interfolio support to remediate. |
| Missing Classification Level: <classification field name> | Faculty Classification | This can occur when trying to load or update using a value that is not available in the configured list of values. | Modify the file so that it contains valid classification values, or add the new value to the FAR classification drop-down list. |
| Missing Faculty Member | Current Position Secondary Units Faculty Classification Courses Taught |
The facultyID could not be found in FAR. | Check that the facultyID is listed correctly. If new, add the new faculty member. |
| No prefix matches | Courses | The course prefix cannot be found in FAR. | Check that the prefix is listed correctly. If new, add the new prefix to FAR. |
| No course matches | Courses Taught | The course prefix and number combination cannot be found in FAR. | Check that the course values (such as the prefix, course number, course designation, section, and others) are listed correctly. If new, add the new course to FAR. |
| No term matches | Courses Taught Faculty Classification |
The term cannot be found in FAR. | Check that the term is listed correctly. If new, add the new term to FAR. |
| Account exists as a Support Account | Faculty | Occurs when trying to update a Support Account using a Faculty file. | Support accounts can be updated using the Support Account file type, or manually using the UI. |
| Duplicate Record | Faculty | Duplicate records are skipped. | Check the file for any duplicates, and remove if needed. |
| User does not have a PID | Faculty Support Account |
The user does not have an associated Interfolio account. | Contact Interfolio support to remediate. |
| Email not defined in upload | Faculty Support Account |
Check that the failed record has a valid email address. | Fix the failing email address. |
| Failed to copy file | All | This can occur when the file is removed during the load process, or it can signify a system error. | Contact Interfolio support to remediate. |
| PID has already been taken | Faculty Support Account |
Duplicate user may exist in the system. | Contact Interfolio support to remediate. |
| CIP code does not match existing CIP codes | Courses | The CIP code may need to be updated in your file. Please refer here for the most up to date CIP codes. | If your CIP codes are up to date, contact Interfolio support to remediate. |
| Upload form not configured properly or uploaded file not formatted correctly | All | The file format or filename may not match required naming conventions. The file may not contain the correct fields, or the fields may not be in the correct order. | Check file format is in .csv. Check that the filename matches required convention. Compare fields with the Upload Form in FAR. Contact Interfolio support if the above settings are correct but the error is occurring. |
| Automatic upload not configured for this type | All | The upload settings need to be saved for the autoload file type. | Contact Interfolio support to remediate. |
| Incorrect number of filename parts. Are you missing an underscore? | All | The file name does not adhere to Interfolio's convention. | Consult the naming conventions on “Bulk Base Data Uploads.” |
| Invalid faculty member | Courses Taught | The facultyID could not be found in FAR. | Check that the facultyID is listed correctly. If the faculty needs to be added, a Faculty file can be used to load them. |
| Faculty with email <email address> failed to sync with Account API: error Validation failed: email address <email address> exists for an Interfolio account. | Faculty File (UID enabled) | The UID associated with the user in the file is new to the system, but a user already exists for the email address in question (with or without an existing UID). | Contact Interfolio support to remediate. |
| Faculty with email <email address> failed to sync with Account API: users sso id is invalid | Faculty File (UID enabled) | The user already exists within Interfolio and is assigned the same SSO ID. | Contact Interfolio support to merge users. |
Technical Services Load Logs
Below is a list of possible error messages contained in the error logs returned by Technical Services. The most likely explanation and fix, for each error, is provided.
| Error Message | Explanation of Message | Fix |
|---|---|---|
| ERROR: “Missing Faculty” | File load process is unable to find the facultyID in FAR. | Check that the facultyID exists in FAR. Add faculty member if needed. |
| ERROR: "Could not Find Course” | File load process is unable to find the course prefix, course number, and section ID combination provided. | Check that the course data exists in FAR (Faculty ID, Course Prefix, Course Number, and Section ID). |
| ERROR: "Invalid File Name" | File attachment file name is not valid. | Check that the file type is supported by FAR. |
| ERROR: “Unable to find Faculty Member” | File load process is unable to find the facultyID in FAR. | Check that the facultyID exists in FAR. Add faculty member if needed. |
Other FAR Autoloads
| Error Message | File Type | Explanation of Message | Fix |
|---|---|---|---|
| Duplicate | Grants/Scholarly | The record was found to already exist within the file. | Remove duplicate records from the file prior to processing. |
| Period End Date Before Period Start Date | Grants (Award or Proposal file) | The End Date is earlier than the Start Date. | Modify the Start and End dates within the file. |
| Check Config/Activity Classification Value | Grants/Scholarly | The field includes a value that is not an option configured in FAR, such as a status or Activity Classification field. | Review the configured values in FAR and check that they match the options provided in the file. |
| Empty Requirement | Grants/Scholarly | A required field is empty. | Populate the required field. |
| Data Error | Grants/Scholarly/Custom | An unexpected data value was unable to be loaded. | Review data for characters not supported by UTF-8. Contact Interfolio support if more info is needed. |
| WARNING:Check Drop-Down/Radio Button Value | Custom | The field includes a value that is not an option configured in FAR. | Review the specific drop-down field or radio button in FAR and ensure the options are valid and match the provided file. |
| WARNING:Check Checkbox Value | Custom | The field includes a value that is not an option configured in FAR. | Review the specific checkbox field and ensure the options are valid and match the provided file. |
| Term End Date BEFORE Term Start Date | Custom | The Term End Date is earlier than the Term Start Date. | Modify the Term Dates in the file. |