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Change/Recover Password

If you're having trouble logging into your Interfolio account, this article explains how to recover a lost or forgotten password or change your current password to regain access. If the message "an account with this email already exists" appears when trying to create an account, it likely means that an Interfolio account with that email has already been created.

 

If an account holder uses Single Sign-On (SSO), Interfolio cannot unlock or reset their password. Password resets must be handled by their institution’s SSO administrator.

 

Change Password 

  1. Click Account Settings from the dropdown in the upper right-hand corner.
    dropdown menu with Account Settings selected under Account Options
  2. Click the Signing in & Password tab on the left-hand navigation bar.
    Signing in & Password selected at the bottom
  3. Follow the instructions under the Password section and click ‘Save’ when finished.
    Password section with Enter your current password, enter your new password, and verify your new password field below with a save button at the bottom

Recover Password

  1. Go to the Interfolio sign-in page.
  2. Click the Forgot your password? button.
    Sign in with email section with Email and Password field above a sign in button
  3. Enter the Email Address and click Reset. An email will be sent with further instructions on how to reset the password.

Not receiving Interfolio emails? Take a second to Add Interfolio to the email contact list so they do not go to spam. Add Interfolio as a trusted domain to:

 
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