Configure Custom Email Domain in RPT
Institutions using Review, Promotion & Tenure (RPT) may want system‑generated emails to come from their own domain rather than the default Interfolio sender (no‑reply@interfolio.com). RPT supports custom email domains, allowing messages to be sent from an address such as interfolio@institution.edu.
Because this feature has no front‑end controls, configuration must be completed by Technical Services. Use the steps below to ensure a smooth setup.
Custom domain support is currently available in RPT. Similar functionality for Faculty Search (FS) is on the development roadmap.
To avoid delays, the ticket must contain:
- Point of contact email(s)
- Tenant ID
- Email address to be used for notifications
- Confirmation that DKIM or SPF records have been configured