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Resend the Invitation Email

When adding users to the program, Unit Administrators, Case Managers, and Committee Managers have the option to send a personalized email message welcoming the new user to the program. If this email is lost, or if for any other reason a Unit Administrator needs to send it again, the invitation email can be re-sent from the Edit User window that is accessed from User & Group Management. This article explains how to resend the invitation email if necessary.

 

1. Navigate to Edit desired user under Users & Groups

Navigation: Users & Groups > Edit

  1. Click Users & Groups under Review, Promotion & Tenure (RPT) on the navigation menu.
    Review, Promotion & Tenure section with Users & Groups highlighted
  2. Ensure the Users tab is selected at the top.
    Users, Committees & Units section with the Users tab selected
  3. Click the Edit icon (pencil) adjacent to the desired user to resend the invitation.

    Note that the list of users can be searched for by name or sorted by name and email.

     
 
 

2. Resend message

Click Send the user a welcome message to resend the message.