Getting a HAR file for Analysis
Diagnosing issues for customers using SSO can be difficult because we can't emulate that portion of the process. When we proxy in as the user, we are bypassing the SSO authentication. When diagnosing an SSO issue, it can help to see what the user sees. HAR (HTTP Archives) allow us to analyze what users experience in their browser without being there.
Before sending the HAR file to Interfolio, ensure that you remove or obfuscate any sensitive information (such as passwords and client secrets) using a text editor.
1. Open Chrome
2. Open the Developer Tools
View > Developer > Developer Tools or Cmd+Option+I on Mac, Ctrl+Shift+I on Windows