Implementation Methodology and Project Team Roles
Implementation Methodology
The FIS is implemented in a four-phased approach:
Step | Process |
---|---|
1. Discover |
The Interfolio Implementation Services team will schedule the kickoff meeting with the Institutional Project Team. The purpose of this meeting is to:
Following the kickoff meeting, Interfolio will lead/conduct the client business analysis through a series of discussions, followed by an introduction to deployment planning. Additionally, they will review the project management tool and establish meeting cadences to ensure that the team is meeting regularly to discuss progress, timeline, and potential risks. We estimate the Discover phase will be 40% of total project implementation time. |
2. Execute |
Based on the information gathered during client business analysis, the Interfolio Implementation Services team will begin initial configuration and build-out of the FIS. We estimate the Execute phase will be 20% of total project implementation time. |
3. Apply |
The Interfolio Implementation Services team will begin this phase by demonstrating product functionality while reviewing the configuration with the Institutional Project Team. This knowledge transfer will ensure the Institutional Project Team has a solid understanding of the solution and will empower the client to fine-tune configuration to meet their institution specific use cases. We estimate the Apply phase will be 30% of the total project implementation time. |
4. Launch |
Upon completion of the Apply phase, the solution is ready for deployment! Deployment is the realization/execution of the above three phases. The Interfolio Services team will perform a debrief on the implementation and transition the client to ongoing/long term support resources. The institution will be provided with ongoing access for all end-users to our online knowledge base, user guides, webinars, and to any of our e-Learning courses post deployment. We estimate the Launch phase will be 10% of the total project implementation time. |
Client Project Team
The key players at our partner institutions include the following roles:
Role | Overview | Key Responsibilities | Time Commitment |
Executive Sponsor (Typically the Provost; Vice Provost, Assistant Provost for Faculty Affairs, Dean of Faculties) |
The Executive Sponsor provides strategic direction for the Interfolio project, champions the project on campus and proactively removes roadblocks when necessary. |
|
4 hrs/month during implementation | 1 hr/month after go-live |
Project Manager | The Project Manager is the main point of contact for Interfolio and participates in all meetings, knowledge transfer and testing of Interfolio products. |
|
16-20 hrs/month during implementation |
Software Administrator | The Software Administrator owns Interfolio’s products on-campus long term. |
|
16-20 hrs/month during implementation |
I.T. / Data Manager | The I.T. or Data Manager represents the IT department. These individuals assist with SSO, data transfers/integrations, and adding forms to the institution’s website. |
|
10 - 20 hrs during implementation |
Subject Matter Experts | The subject matter experts are the content experts across campus who understand current faculty data environments and processes. |
|
Varies based on needs of the project |