Send Letter 'As-Is' When a Problem Has Been Marked During a Quality Check
Letters marked as problem documents will not be sent unless specified by the user or the letter writer. Applicants can mark the document as okay to send by following the steps below.
Send Letter 'As-Is'
- Navigate to Letters on the navigation bar.
- Click View Details adjacent to any letter that has failed the quality check (there will be a red exclamation point).
- Scroll down and select Please send this letter as-is under the Delivery Options section.
If the user does this, we will not cancel any deliveries that the letter is in.