Upload a Confidential Letter from Your Dossier Deliver Account to an Online Application System (for applicants)
Users with a Dossier Deliver subscription can have the confidential letters of recommendation stored in their Dossier Deliver account uploaded to another online application system.
Interfolio has a 1-4 day turnaround time from the point the request is received to upload the letter. The status of confidential letter uploads is listed on the Deliveries page under the Status column.
Please note when using this feature:
If the systems requires the uploader to answer additional questions in order to upload a letter, those questions will be left blank and N/A will be selected whenever possible. However, if the questions are required, the request will be canceled and the requester will be notified. If an institution asks for contact information from the letter writer during the confidential letter upload process, such as an address, the Interfolio representative will enter Interfolio's contact information.
Request to Send a Confidential Letter
- Click Deliveries on the navigation menu.
- Click New Delivery at the top of the Deliveries page.
Only upgraded Dossier Deliver accounts can be used to deliver materials.
- Select the Confidential Letter Upload delivery method.
- Select the method that the online application uses to request and receive letters of recommendation.
- Select the tabs below to view instructions based on the option selected in step 4.
Enter recommenders' email address
- Select You enter your recommenders' email address on the Confidential Letter Upload page.
- Click Next.
- Select the checkboxes adjacent to the letter titles desired to be sent.
Note that only letters of recommendation that have already been received can be used in a delivery.
- Click Continue when finished.
- Click Copy adjacent to the letter to be uploaded to copy the Email Address.
- Log into the online application system in another tab or window.
- Paste the email address copied from Dossier in the field where to recommender's email address is asked to be entered.
- Repeat these steps until all email addresses are copied over to the application system.
- Submit the request to the online application system when finished.
- Return to Dossier and click Continue.
Once Interfolio receives the request from the Online Application System, a delivery will be created on the Deliveries page. Interfolio will process this confidential letter upload within approximately 1-4 days of receiving the request. Depending on the system, it may take Interfolio a day or more to receive the request.
Provide link to your recommenders
- Select the You Provide a Link To Your Recommenders option on the Confidential Letter Upload page.
- Enter the Institution/organization name.
- Enter the URL that was provided.
- Click Next when finished.
- Select the checkboxes adjacent to the letter titles desired to be sent.
Note that only letters of recommendation that have already been received can be used in a delivery.
- Click Continue when finished.
- Review the information and click Submit Delivery when finished.
There will be a pop-up message that appears on the lower right side of the account confirming the letter upload request has been successfully submitted.
Occasionally, online application requests from third-party application systems do not reach Interfolio resulting in a confidential letter upload delivery not being listed on the Deliveries page. This can happen for a few reasons:
- The application has not processed the letter writer data yet and therefore has not sent Interfolio a request yet.
- The document email address was entered incorrectly.
- A special character (like an accent) is preventing us from processing the email request correctly.
- An error occurred within the third-party application.
Please monitor pending deliveries closely and contact Interfolio at help@interfolio.com if an expected delivery is not listed or if the request has not been received.