Interfolio — Resources for Training Faculty

registration open

Join us for the Elsevier Conference in San Diego from April 14–16

Learn more

How Can We Help?

Search Results

Resources for Training Faculty

Successful implementation of Interfolio’s Faculty Information System (FIS) depends on a strong, ongoing training strategy. Interfolio uses a train-the-trainer approach, empowering your project team to become internal experts who can confidently train faculty and staff. Training is not a one-time event. Institutions face regular changes, such as new hires and role transitions, so planning for annual refreshers and onboarding sessions is essential for long-term success and user adoption. To help you meet your training needs, Interfolio provides you with:

eLearning Training for all of your end users.
Webinars (live and recorded) for administrators.
Help Center with hundreds of articles and user guides.
Product Support via phone and email.

Best Practices

Assign a training lead or point-of-contact for faculty questions
Offer open office hours for ongoing support
Provide quick reference guides for immediate help
Develop a policy guide to ensure consistent tool usage aligned with institutional standards

Interfolio Resources

Resources	Details
e-Learning Training Courses	Our e-learning training courses are self-paced, interactive, and specific to your role within the module you are using. Each course will guide you through the basic functions of the module and how to complete specific tasks. Please keep in mind that these e-learning courses are made to serve as generic training for the module, but may differ slightly from the configurations and practices set up at your institution.
Training Kits	Our training kits are intended to support your team when preparing for your own onsite training sessions. Each training kit includes training scripts, agendas, PPT decks, and reference guides. All of these resources are intended to be a starting point to help you prepare for a training. We recommend that you review and edit these files as necessary before sharing with your faculty and staff. Faculty Search Training Kit Review, Promotion & Tenure Training Kit Faculty Activity Reporting Training Kit
Webinars and Office Hours	Connect with Interfolio Experts Office Hours: Meet with our Client Services team on Wednesdays/Thursdays for live troubleshooting, Q&A, and best practices. Times vary to accommodate global time zones. Best Practice Webinars: Each month, our Client Success and Product experts share tips on new features, adoption strategies, and maximizing value. Register via the calendar or explore recorded sessions anytime.
Interfolio's Product Support Team	Whether you have a question, are looking for help, or simply have a comment, the Product Support Team is available to talk Monday through Friday, 9:00 AM – 6:00 PM Eastern Time (US).