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Add to and Manage List of Contacts

A list of contacts from whom to request letters can be created and maintained in Dossier. These contacts are used to request letters from multiple letter writers using the same letter request. When requesting multiple letters, Interfolio will automatically generate a document title with the letter writer's name to personalize requests. The auto-generated document title can also be customized. Depending on permissions in the program, Dossier Deliver account holders can also share materials with the people in their contact list.

 

Add/Manage Contacts

  1. Select My Contacts from the dropdown menu in the upper right-hand corner.
    Name dropdown with My Contacts selected
  2. Click Add Contact in the upper right-hand corner of the My Contacts page to create a new contact.
    • Click Edit or Delete adjacent to the desired person's name to make changes to an existing contact.
      Edit and Delete buttons under the Actions column
  3. Enter the name and email address of the proxy who is going to receive the request and upload the letter on behalf of the actual recommender. 

    Interfolio accepts Basic Latin (Unicode). It is best to not copy & paste text from Word directly into a text box in Interfolio as some hidden characters may carry over. If this needs to be done, paste the text into a notepad or text editor first and then copy the text into the Interfolio text box. This should help expose any hidden characters.

     

    Note that the name and email listed here will not be shared when the letter is added to an application or shared as part of a delivery.

     
  4. Click Add when finished.

    If a letter has been requested from a person in the contact list, editing or deleting that person's contact information here will NOT affect the existing letter request.

     

FAQ

Why am I getting an incorrect string value error when requesting a letter?

Interfolio accepts Basic Latin (Unicode). Outside of Basic Latin, there are some instances that we accept UTF-8 characters, but there is no definitive list or page that says which will or will not. These characters vary case-by-case. These UTF-8 characters are most likely the cause of an error message.

 
 

 

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