(Updated) Timestamps on Case Information Report: 

The CSV of the Case Information Report now shows timestamps using the correct date and time formats so the user can easily understand exactly when the case opened/closed. In the RPT Reports page, when a user selects a unit and generates a Case Information Report, the timestamps on the CSV download now display the format described below for the Created Date, Closed Date, and Packet Due Date fields.

• The timestamps in the downloaded CSV file follow the specified date & time format:
  • Created Date
    • MM/DD/YYY HH:MM AM/PM Eastern Time e.g. 4/29/2024 12:00 PM Eastern Time
  • Closed Date
    • MM/DD/YYY HH:MM AM/PM Eastern Time e.g. 4/29/2024 12:00 PM Eastern Time
  • Packet Due Date * must use Columns option to add PPD to report.
    • MM/DD/YYYY e.g. 8/11/2022
• Guidelines for date and time formats:
  • Date Format Example MM/DD/YYYY
  • Time format example:
    • 2:45 PM Eastern Time
    • If space is limited (for example, in a table)
      • 2:45 PM ET
  • Use 12-hour clock
  • Always include AM or PM
  • Always use numerals (2:00 PM)
  • Include Hours and Minutes (e.g. 2:00 PM - NOT 2PM)
  • Include the time zone and capitalize time zones
  • Don’t abbreviate time zones unless space is severely limited
  • Abbreviate as ET for Eastern Time.