Added: Updated timestamp on the CSV generated of the case Activity Log:

Timestamps now show Eastern Time or ET (depending on the space available) when downloading the activity log CSV for a case in RPT. This improvement allows users to easily understand exactly when actions in the activity log took place.

• We use the following guidelines for date formats:
  • Date format example:
    • 2:45 PM Eastern Time
  • If space is limited (for example, in a table):
    • 2:45 PM ET