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Update/Change the Email of a Letter Writer After the Request is Sent

Once a request has been sent, the only thing that can be changed is the title of the letter. The letter writer's contact information cannot be changed. If you made a mistake, you must cancel the request, edit the contact information of your letter writer, and then resend the request.

 

Cancel the Existing Letter Request

  1. Remove the request from any applications it is attached to by selecting the trash icon next to the letter request within the application. This step is not necessary if the letter was never attached to an application.
  2.  Navigate to your Materials page using the left-hand navigation options. 
  3.  Find the request and select the title to preview it in the reader.
  4.  Select Other Options > Delete
    Other Options dropdown with Archive and Delete below

Edit the Contact Information for your Letter Writer

  1. Select your name in the top right-hand corner of the page.
  2. Select My Contacts.
  3. Select Edit next to the letter writer's name.
  4. Update the information for your letter writer.

Resend the Request

  1. Resend the request from within the application (to attach it to an application and add it to your Dossier account) or on your Letters page to add it to your Dossier account and not attach it to any application.

The following articles provide more detailed instructions for each of the tasks shared above.

 

 

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