Faculty180 Welcome Kit

Interfolio’s Scholar Services team will act as the primary contact for product and technical support for your institution’s administrators, faculty, and staff. This guide will walk through the Scholar Services team structure as well as some of the most commonly asked questions, best practices, and helpful resources.

Logging into Faculty180

Faculty members logging into Faculty180 will utilize Single Sign-On (SSO). SSO is an authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.  

Interfolio will partner with Institutional Administrators and the institution's IT department to set up and manage the SSO integration. It is crucial to maintain the SSO integration and for the institution to provide Interfolio with notice of any changes to their SSO such as updated metadata, servers, or shared attributes. Please see SSO Maintenance and Errors for more details.

Sign in to Interfolio with SSO – This article provides instructions on logging into Interfolio with SSO (also referred to as "Partner Institution"

Our Team

Tier 1 - Scholar Advocates

Initial issue triage; product education and support for “how-to” questions for faculty members.

Channels: 

  • Phone (Press 1): 9:00am - 6:00pm ET
  • Email: 5:00am - 10:00pm ET

Tier 2 - Customer Success Advisors

Our CSAs handle complex troubleshooting, bug triage, and product support for all users in Faculty180.

Channels: 

  • Phone (Press 2): 9:00am-8:00pm ET
  • Email: 9:00am - 8:00pm ET
Terminology
  • Activity – An event that a faculty member wants to track as a record of their career, such as a type of teaching, a scholarship, or a service performed.
  • Section – An area for faculty to enter similar types of activities. Default sections are sections which are not customizable and exist with every F180 implementation; these may also have unique settings or reports associated with them. Institutions can also create custom sections which are specific to their F180 instance.
  • Form – A set of data input fields. The main forms used in F180 are Activity Input Forms, which are the forms used for faculty to input information on their Activities page or in an Initiated Faculty Input Workflow, and Profile forms, which track personal information related to faculty members, such as contact or degree information.
  • Activity/Faculty Classifications – Configurable metadata regarding activities or faculty. These classifications are customizable by the institution and allows for the tracking of data that is not included in default sections.
  • Faculty – Users who are intended to add and/or manage information on their Profile and Activities pages. Faculty users can also be assigned administrator roles.
  • Support Account – Users who need to be able to access the system and emulate faculty (for example, an administrative employee who enters information on behalf of faculty, or an academic advisor who needs to be able to report on information in F180). The users do not have access to the Profile and Activities pages, and can be assigned various levels of administrative access.
FAQs
  1. What capabilities does an administrator have while emulating a faculty member?
    • When an administrator emulates a faculty member, they will have the ability to view and edit the faculty member's profile and activity entries.
    • Depending on the section's configuration, administrators may also have the ability to edit or modify entries during emulation that faculty are only able to view.
    • It is not possible to limit emulation capabilities based on role or an individual basis. All administrators with the ability to emulate will have the same level of access for the faculty at their unit.
    • Emulation only applies to Faculty180 menu items and tasks. If a faculty member has access to multiple Interfolio products (for example, F180 and RPT), emulating will only show the F180 information.

Click here for more information about emulation.

  1. Can a faculty member's data be transferred from one institution to another?
    • No; Faculty180 is highly customizable, and each institution's Faculty180 configuration will be different, which does not allow for a simple transfer of information. The best route will be for the faculty member to request a                     backup data export of their entries from their previous institution, and then have the faculty member re-add their entries manually.
  2. What integrations are available in Faculty180?
    • Faculty180 can integrate with Web of Science (WoS), Medline/PubMed, ORCiD, or INSPIRE. Interfolio also offers an add-on service called IDS (Interfolio Data Service) to help faculty upload their scholarly activities with ease. Please reach out to your Interfolio contact to discuss integration options or to learn more about IDS.

Click here for more information about the integrations available in F180.

  1. What sections will show up on the Activities page for faculty if the institution has multiple Activity Input Forms?
    • Institutions may create multiple activity input forms, most of which will be utilized specifically for Initiated Faculty Input Workflows. Activity Input Forms also control which sections appear on a faculty member's Activities page, which is accessible to them even outside of a workflow period.
    • The sections that appear on a faculty member's Activities page are determined by the following:
      1. The form is either the initial Activity Input form, or was cloned from the original. This can be seen by looking at the "Form Name" (not display name) column in the list of available forms in the Setup menu. If the form name is "Activity Input", it is either the original or was cloned from the original. Forms with any other name will not be seen on the Activities page.
      2. The faculty member's primary unit. Faculty will see the activity input form that exists at their primary unit. If there is no form at the faculty member's primary unit, they will see the form that exists at the next highest unit.

Click here for more information on configuring Activity Input Forms.

  1. How can I determine what abilities unit administrators have?
    • Permissions for unit administrators are defined in the Organizational Structure. Administrators who have access to this can see it by navigating to Administration > Setup > Organizational Structure, then clicking the pencil icon next to the applicable unit.  This will show a list of the capabilities that have been granted to administrators assigned to the selected unit.
    • Administrative roles are assigned to specific users on the Faculty or Support Account pages.

Click here for more information about the organizational structure or here for information about assigning admin roles.

  1. Which users have the ability to create and edit profile and activity input forms?
    • A user must have an administrator role in order to create or edit forms. Institutional Administrators will always have the ability to do so, but the capability for unit administrators to do so will depend on the responsibilities assigned to them in the Organizational Structure.
Interfolio Data Service (IDS)

The Interfolio Data Service is technology that populates the Interfolio Faculty Activity Reporting module, in bulk, with correct and complete data about the academic work of faculty members. This is an add-on feature that can be implemented to help faculty add scholarly activities quickly and easily to Faculty180. Please reach out to your Interfolio contact or the Scholar Services team for more information.