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Manage Emails from Interfolio

Navigate to the Communications tab of the Account Settings page to control when and how Interfolio sends emails. Currently, users can select whether or not to receive email notifications including product updates, articles on best practices, and information on promotions.

 

Manage Emails From Interfolio

1. Navigate to Email & Communications under Account Settings

Navigation: Account Settings > Email & Communications

  1. Click Account Settings from the dropdown in the upper right-hand corner.
     dropdown menu with Account Settings selected under Account Options
  2. Click Email & Communications on the left-hand navigation bar.
     Email & Communications selected
 
 

2. Turn on/off email notifications.

  1. Turn email notifications on or off by clicking the checkbox under Communications.
    Communications section with checkbox below adjacent to the phrase Yes, I'd like to be contacted by email about product updates, news, and best practices

    Email notifications include product news, articles on best practices, and information on promotions.

     
 
 

Not Receiving Interfolio Emails?

1. Navigate to Email & Communications under Account Settings

First check email’s spam and junk folders

 

Navigation: Account Settings > Email & Communications

  1. Click Account Settings from the dropdown in the upper right-hand corner.
     dropdown menu with Account Settings selected under Account Options
  2. Click Email & Communications on the left-hand navigation bar.
     Email & Communications selected
 
 

2. Confirm settings

  1. Make sure the email address adjacent to Primary under the Email section is confirmed to ensure emails are delivered to the proper email address.
  2. Add Interfolio as a trusted email domain in the email's address book.

    To make sure Interfolio messages are not sent to spam or junk folder, try adjusting email filters. Find the email from the list below to learn how to add Interfolio as a trusted domain.

    Gmail

    Outlook

    Hotmail

    Yahoo!Mail

     
  3. Add help@interfolio.com as a contact in email's address book.
  4. Check with email provider to ensure emails from Interfolio are not being blocked.

If emails are still not being received, send an email to help@interfolio.com or call (877) 997-8807.